AGCO Launching Fuse Connected Services

AGCO Corporation announced today the launch of Fuse Connected Services, a new customer offering through AGCO dealers. Fuse Connected Services combines the right machines, technology, parts, service and support to help customers optimize their operation and maximize uptime through preventative maintenance, machine condition monitoring and year-round consultation. The services will launch at select AGCO dealers in North America and Western Europe in the third and fourth quarters of 2015.

Supported by AGCO Parts, AGCO Service and AGCO Advanced Technology Solutions (ATS), Fuse Connected Services is designed to help growers improve overall farm efficiency by reducing maintenance and input costs, improving yields and enabling more informed business decisions.

At launch, two to three service packages will be available, varying by region, with different degrees of hands-on dealer support. Level one enables customers to conduct self-monitoring, data transfer and management plus set-up, calibration and operation support from the global Fuse Contact Center via phone, live chat and email. Higher level packages offer proactive, remote condition monitoring by dealer experts, off-season inspections and reviews, operational consultation and training. Specific service packages and pricing will vary based on individual customer needs and dealer capabilities.

Many of the services will be enabled by a new release of AGCO’s AgCommand telemetry product. A redesigned user interface and several new features give monitoring specialists the information they need to address and avoid costly machine downtime. Future releases of AgCommand will further enhance AGCO dealers’ customer support and remote monitoring capabilities.

“We at AGCO believe successful farming isn’t just about the best machines or the most expensive seeds. It’s about smart management practices that help you get the most out of your land and resources,” said Eric Hansotia, senior vice president, Global Crop Cycle, ATS and Dealer Tech Support at AGCO. “Fuse Connected Services will more fully leverage the expertise of our dealers to help our customers do just that, with the right combination of equipment, technology and service to achieve the truly optimized farm.”

“Our dealer network is excited to introduce these new capabilities. We will onboard our dealers in phases over the next two to three years, with the full support of AGCO,” said Boris Schoepplein, vice president, AGCO Parts and global Fuse Connected Services lead.

Services will be phased in gradually this year and next, starting with Challenger and Gleaner dealers in North America, followed by Challenger and Fendt dealers in Western Europe in the first half of 2016. Other markets are expected to begin piloting and offering Fuse Connected Services in 2016 and 2017.

Topics:

Leave a Reply

Your email address will not be published. Required fields are marked *

Equipment Stories
Fall corn
BusinessInsecticide of the Future? Robotic Tanks With Lasers to Kill Pests
November 22, 2016
*Article Notes: This monthly column takes some crazy sounding ideas and applies them to the field of Ag Tech. The Read More
EquipmentJohn Deere Launching New Operations Center Apps, Mapping Functions
November 10, 2016
In an effort to enhance the functionality, ease-of-use and overall value of John Deere Operations Center to producers, John Deere Read More
ComputersTrimble, CLAAS Announce LEXION Combine Factory Option
November 9, 2016
CLAAS and Trimble announced the introduction of a Trimble Ready machine factory option for CLAAS LEXION combines. CLAAS assembles LEXION Read More
Claas RTK Field base
EquipmentClaas Extends Precision Farming Offering
November 8, 2016
To enable use of automatic steering systems where a real time kinematics (RTK) correction signal is either limited or not Read More
Trending Articles
GVM E-Series cab
Ag Tech GlobalGlobalization And Precision Agriculture
December 7, 2016
Globalization has taken on a negative connotation in some circles in the U.S. in recent months. The lightning rod for Read More
Farmers Edge Truck
DataFarmers Edge, Trotter Fertilizer Form Partnership To Enhance VRT Programs
November 29, 2016
Farmers Edge, a global leader in precision agriculture and independent data management solutions, has partnered with Trotter Fertilizer, Nebraska’s foremost Read More
Kinze 4900 Multi-Hybrid Concept Planter
Business ManagementKinze Fights Deere, Feds To Block Release Of Trade Secrets
November 22, 2016
An antitrust lawsuit intended to block a small-scale deal between agricultural giants John Deere and Monsanto is putting an Iowa Read More
BusinessClimate Corp. Acquires European FMIS Company
November 21, 2016
Today, The Climate Corp., a subsidiary of Monsanto Co., announced the acquisition of VitalFields, a European farm management software company Read More
USDA UAV
Hort TechHigh-Tech Agriculture Continues To Reap Rewards For Farmers
November 11, 2016
Just like a smartphone helps users learn, communicate and make important decisions, smart technology — known as precision agriculture — Read More
BusinessTrimble Launches New FMIS Platform
November 7, 2016
Trimble announced today that it is consolidating three of its agriculture software products — Connected Farm, Farm Works Software and Read More
Latest News
AgBot16 Challenge
Hort TechUSDA Announces $3 Million For Agricultural Robotics Res…
December 8, 2016
The USDA’s National Institute of Food and Agriculture (NIFA) has announced the availability of $3 million in available funding for Read More
BASF Maglis Grower Tablet
Business ManagementPrecision Farming Forecast: 4 Challenges, Opportunities…
December 7, 2016
Opportunities and challenges. They are the yin and yang of the business world. It could easily be argued that, out Read More
GVM E-Series cab
Ag Tech GlobalGlobalization And Precision Agriculture
December 7, 2016
Globalization has taken on a negative connotation in some circles in the U.S. in recent months. The lightning rod for Read More
Buhler Versatile HQ cab
BusinessThe State Of Precision Ag In 2016
December 7, 2016
There’s no denying that precision technologies and practices are more vibrant than ever. Elsewhere on this site, you will find Read More
BusinessFarmobile Details New AGCO Distribution Deal
December 6, 2016
Farmobile today announced a strategic partnership with AGCO, a worldwide manufacturer and distributor of agricultural equipment. The agreement will allow Read More
Hort TechSol Chip Launches Autonomous, Wireless Solar Tag for Sm…
December 6, 2016
Sol Chip, a provider of Internet of Things (IoT) systems and energy harvesting solutions, today announced the introduction of its Read More
TechnologyAgGateway Announces 2017 Board Of Directors And Leaders…
December 2, 2016
AgGateway has announced its leadership for the coming year, including the directors of its new Strategic Board and Operational Board, Read More
DataSentera Honored With Startup Award Of 2016 By Minnesota…
December 1, 2016
The Minnesota High Tech Association (MHTA) recently recognized Sentera as the 2016 Tekne Startup Award recipient. The MHTA Tekne Awards Read More
AGCO AgControl
TechnologyPrecision Ag Technology: Rate Control For The Times
December 1, 2016
It’s not surprising that the need for more economical, effective application is driving the demand for the latest rate controllers Read More
Farmers Edge Truck
DataFarmers Edge, Trotter Fertilizer Form Partnership To En…
November 29, 2016
Farmers Edge, a global leader in precision agriculture and independent data management solutions, has partnered with Trotter Fertilizer, Nebraska’s foremost Read More
Fall corn
BusinessInsecticide of the Future? Robotic Tanks With Lasers to…
November 22, 2016
*Article Notes: This monthly column takes some crazy sounding ideas and applies them to the field of Ag Tech. The Read More
Topcon X30 Console in cab
Sensors/IoTIoT The Focus Of New Topcon Partnership
November 22, 2016
Topcon Agriculture and SDF plan to enter into a non-exclusive long-term partnership agreement. This latest arrangement of Topcon with a Read More
Kinze 4900 Multi-Hybrid Concept Planter
Business ManagementKinze Fights Deere, Feds To Block Release Of Trade Secr…
November 22, 2016
An antitrust lawsuit intended to block a small-scale deal between agricultural giants John Deere and Monsanto is putting an Iowa Read More
BusinessClimate Corp. Acquires European FMIS Company
November 21, 2016
Today, The Climate Corp., a subsidiary of Monsanto Co., announced the acquisition of VitalFields, a European farm management software company Read More
BusinessFarmobile Releases Mobile Data Visualization Dashboard
November 17, 2016
Farmobile today announced an EFR Dashboard, a real-time dashboard that helps farmers visualize their field data and derive insights to Read More
Southern States
Best PracticesSouthern States: 5 Tips for Variable-Rate Seeding Succe…
November 15, 2016
Success comes from taking advantage of every opportunity you can. One technique used in precision farming, called variable rate seeding, Read More
USDA UAV
Hort TechHigh-Tech Agriculture Continues To Reap Rewards For Far…
November 11, 2016
Just like a smartphone helps users learn, communicate and make important decisions, smart technology — known as precision agriculture — Read More
THRIVE
BusinessCall For Ag Tech Startups: Apply To THRIVE’s Open…
November 10, 2016
THRIVE is looking for high growth ag tech companies with an in-market solution that are positioned to scale. The top 50 Read More